WorldVC sells software subscriptions, delivered online. Nothing physical ships, so there is nothing to return in the traditional sense; this policy explains how cancellation and refunds work instead.
You may cancel any app subscription whenever you choose, either from your console or by emailing care@worldvc.business from the email on the account. Cancellation stops future renewals; your access continues until the end of the billing period you have already paid for. Usage-based charges accrued before cancellation (for example, voice minutes already used) remain payable.
If something we billed is wrong, or a paid service was materially defective or not delivered, contact us within 14 days of the charge and we will review it and make it right, which may include a partial or full refund of that charge. Refund requests should include the invoice or order number and a short description of the issue. We do not refund charges for periods where the service worked as described, and we do not prorate the remainder of a period after cancellation, except where the law that applies to you requires otherwise. Nothing in this policy limits your statutory rights.
Approved refunds are issued to the original payment method by the payment partner that processed the charge. For international card payments that partner is Dodo Payments, acting as merchant of record, and refunds typically appear on your statement within 5 to 10 business days depending on your bank.
If your order or written agreement with us includes different trial, pilot, or founding-customer terms, those terms apply to that order and take precedence over this policy where they differ.
Closing your account cancels all remaining subscriptions as described above. On request we will make your data available for export for a reasonable period before deletion, as described in the Privacy Policy.
Billing questions, cancellations, and refund requests:
care@worldvc.business or
+1 (920) 533-0466.
Mailing address: 1317 Edgewater Dr #7549, Orlando, FL 32804, USA.